At angiepolanco.com, we want our customers to be satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, we offer the option to return or exchange the products within 14 from the delivery date, subject to the following conditions:
Eligible products for return: We accept returns of products that are in their original condition, unused, and with all original tags and packaging intact.
Return process: If you wish to return a product, please contact us by email at email@example.com the specified timeframe to receive instructions on how to proceed with the return.
Shipping cost: The customer will be responsible for the shipping costs associated with he return of the product, unless the reason for the return is our error or a defective product.
Refunds: Once we receive the returned product and verify that it meets the return conditions, we will process the refund using the same form of payment used for the original purchase. Please note that the time it takes for the refund toappear in your account may vary depending on your financial institution.
Non-eligible products for return: Unfortunately, we cannot accept returns on sale items.
Defective product or shipping error: If the product received is defective or if we have made an error in the shipping, please contact us through our contact page to coordinate the replacement or refund at no additional cost to you.
It is important to follow these guidelines and procedures to ensure that your return is processed efficiently and effectively. If you have any questions or concerns about our return policy, please do not hesitate to contact us.
Thank you for choosing angiepolanco.com for your purchases. Your satisfaction is our priority, and we hope you enjoy your shopping experience with us.